Return Policy
Last updated:
This Return Policy explains eligibility, timelines, and procedures for returns and refunds on digital healthy eating guides sold by Beamherbwrist through beamherbwrist.ddd.
Digital Product Nature
Our products, including the Starter Meal Guide ($24.99), Seasonal Plate Planner ($39.99), and Kitchen Rhythm Toolkit ($54.99), are delivered electronically via email download links. Because files can be copied upon delivery, returns are evaluated under the conditions below.
Refund Eligibility Window
You may request a refund within fourteen calendar days of purchase if you have not substantially accessed or downloaded the guide files. Substantial access includes opening master PDF files, exporting shopping lists, or participating in included guide support calls for eligible products.
Qualifying Reasons
Refunds may be approved when:
- You were charged twice for the same product due to a technical error confirmed by our records.
- You received the wrong guide edition and we cannot provide the correct file within two business days.
- Download links were corrupt or inaccessible and we cannot restore delivery within a reasonable timeframe.
- The product materially lacks described components such as plate templates, prep maps, or seasonal swap charts listed on harvest-picks.html.
Non-Qualifying Situations
Refunds are generally not granted when:
- You changed your mind after downloading files, except where required by applicable consumer law.
- Files do not open because your software lacks standard PDF support and you decline reasonable assistance we offer.
- Outcomes from applying meal guidance differ from personal expectations, as results depend on individual implementation.
- You violated license terms by sharing files publicly or reselling content.
How to Request a Return
Contact us through reach-us.html or email support@beamherbwrist.world with your order email, purchase date, product name, and a brief explanation. We respond within two business days with next steps. Approved refunds are issued to the original payment method when possible.
Partial Refunds and Bundles
If you purchased multiple guides in a single transaction and qualify for a partial return, we may refund the price of the unaffected items minus any bundle discount applied at checkout, calculated proportionally.
Chargebacks
Please contact us before initiating a chargeback so we can resolve issues promptly. Unwarranted chargebacks may result in suspension of future purchases.
Product Updates
We may release minor updates to guides for seasonal produce changes. Updates are provided at no additional cost to customers who purchased the applicable product within the prior twelve months.
Guide Support Calls
Kitchen Rhythm Toolkit customers may schedule limited educational meal-planning Q&A calls. These sessions are not medical or dietetic advice. Cancellations with at least twenty-four hours notice can be rescheduled once at no fee. Missed appointments without notice are not refundable.
State Consumer Rights
Residents of certain states may have additional rights. Nothing in this policy limits non-waivable protections under applicable law. Contact us if you believe your situation qualifies for a statutory remedy.
Contact
Beamherbwrist, 1777 NE Interstate 410 Loop Ste 679, San Antonio, TX 78217, United States. Phone: +12108904040. Email: support@beamherbwrist.world